QI toolkit: driver diagrams

The Kings Fund describe a driver diagram as a “Visual model that highlights all the factors that influence the patient’s experience, to enable you to structure your thinking about how to affect the experience. It helps you to identify existing improvement initiatives that could influence the experience, and to select current and future priorities for […]

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Lean Six Sigma Introduction

Six Sigma has been around for more than a decade.  Lean for nearly as long.  Each is unique and yet shares a number of common attributes with the other.  Why do they garner the attention they do?  How are they different or similar to previous business revolutions from Deming to Reengineering to Total Quality Management?  […]

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7 basic quality control tools for process improvement

The seven basic tools of quality is a designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality. They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.[ Cause-and-effect diagram (Fish-bone diagram): (also called […]

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7 management and planning tools

Seven Management and Planning Tools are a set of tools and techniques used to help effectively plan and manage various types of business operations. These tools are intended to guide you in the planning, analysis, and decision making processes. These tools were developed independently by different people for diverse purposes. However, they were assembled as […]

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